> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getray.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Booking details

> The detail page of a booking in the RAY admin portal: booking, assignment and payment information, the Confirm, Mark As Paid and Cancel actions, and the Threads, Form and Invitees tabs.

## Summary

The booking detail page in the RAY admin portal shows everything about one booking: the space and
times, who it is for, how it is paid, and the conversation with the person who booked. It is opened by
clicking a booking in **Bookings → Booking Records**. See [Booking Records](/bookings/booking-records).

## Where to find a booking's detail page

* Menu: **Bookings → Booking Records**, then click the booking in the **All Bookings** tab.
* The page title is "Booking #" followed by the booking number, with the booking's status beside it.

## Booking detail actions

At the top of the page: **Mark As Paid**, **Confirm** and **Cancel**, when available for the booking.
They work as in the list; see *Booking actions* in [Booking Records](/bookings/booking-records).

## Booking Information section

| Field                                    | Meaning                                  |
| ---------------------------------------- | ---------------------------------------- |
| **Space**                                | The booked space.                        |
| **Sub-space**                            | The booked sub-space, when there is one. |
| **Start Time**, **End Time**             | When the booking starts and ends.        |
| **Booking Policy**                       | The booking policy used.                 |
| **Pricing Scheme**                       | The pricing scheme used.                 |
| **Code**                                 | The booking's code.                      |
| **Booking Notes**                        | Notes entered with the booking.          |
| **Title**                                | The booking's title.                     |
| **Cancellation Reason**, **Canceled By** | Shown for canceled bookings.             |

## Assignment Information section

Shows **Booked by** (the person the booking is for), and, when the booking has a form, the **Unit**
and **User Address** from the form.

## Payment Information section

Shows the **Total**, **Payment Method**, **Payment Status** and **Invoices** of the booking, when
they apply.

## Booking detail tabs

| Tab          | Arabic label | When it is shown                                                           | What it contains                                                                                       |
| ------------ | ------------ | -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------ |
| **Threads**  | المحادثات    | Always                                                                     | Message threads with the person who booked.                                                            |
| **Form**     | استمارة      | The booking has a booking form, and the user has the booking forms feature | The answers to the space's booking form, read-only.                                                    |
| **Invitees** | المدعوّون    | The booking has invitees                                                   | Each **Invitee** and their **Invitee Type**: **Internal** (a user) or **External** (an email address). |

## Booking threads

The **Threads** tab lists message threads about the booking. Threads become read-only when the
booking is canceled or has ended. Staff can start a new thread only when the space allows it: the
space's **Booking Controls** tab has **Allow admins to start threads**. See [Spaces](/bookings/spaces).

## Common questions about booking details

### How do I message the person who booked?

Open the booking and use the **Threads** tab. If you cannot start a thread, tick **Allow admins to
start threads** in the space's **Booking Controls** tab.

### Why can't I reply in a booking thread?

The booking is canceled or has already ended, so its threads are read-only.

### Where do I see the answers to the booking form?

In the booking's **Form** tab. It appears when the space has a booking form and your role includes
the booking forms feature.

## Related pages

* [Booking Records](/bookings/booking-records): the list of bookings and the booking actions.
* [Spaces](/bookings/spaces): booking controls, threads and booking forms of a space.
* [Booking Forms Setup](/bookings/booking-forms-setup): the forms attached to spaces.