> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getray.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Broadcasts

> The Broadcasts screen of the RAY admin portal sends a message, with an optional image, video or file, to all users or to specific users and groups, now or at a scheduled time. Found under Community → Broadcasts.

## Summary

The **Broadcasts** screen in the RAY admin portal sends one message to many users at once, for example
a water cut notice or a reminder. A broadcast has a message and/or an attachment (image, video or
file), an audience, and a time to send it. The list shows past and scheduled broadcasts.

## Where to find Broadcasts

* Menu: **Community → Broadcasts** (Arabic: **المجتمع ← الرسائل**)

## Who can access Broadcasts

Broadcasts is shown only to users with an **Admin** role that includes the broadcasts feature.

## Broadcasts list columns

| Column            | Meaning                                           |
| ----------------- | ------------------------------------------------- |
| **ID**            | Broadcast number.                                 |
| **Message**       | The message. Click it to open **View Broadcast**. |
| **Audience**      | **All Users** or **Specific Users and Groups**.   |
| **Attachment**    | The attached image, video or file, if any.        |
| **Scheduled For** | When the broadcast is or was sent.                |
| **Delivered**     | Whether the broadcast has been sent.              |
| Actions           | **Delete**, only for broadcasts not yet sent.     |

## Broadcast fields

| Field            | Required                          | Meaning and rules                                                                                                                                                                                                                                                                                                                          |
| ---------------- | --------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Message**      | When there is no attachment       | The text of the broadcast.                                                                                                                                                                                                                                                                                                                 |
| **Audience**     | Yes                               | **All Users**, or **Specific Users and Groups** followed by the users and/or groups.                                                                                                                                                                                                                                                       |
| **Attachment**   | When an attachment type is chosen | **None**, **Image** (JPG, PNG, JPEG), **Video** (MP4, M4V, FLV, MKV, 3GP, 3G2, WMV, AVI, MPG, OGV; "Maximum Video Size: 100 MB. If the video is larger, please upload it to a service such as Youtube and include a link") or **File** (ZIP, PDF, DOC, DOCX, PPT, PPTX, PSD, PPS, PPSX, ODT, XLS, CSV, XLSX; "Maximum File Size : 16 Mb"). |
| **Schedule For** | Yes                               | Date and time to send. Defaults to now.                                                                                                                                                                                                                                                                                                    |

## How to send a broadcast

1. Open **Community → Broadcasts**.
2. Click **Add**.
3. Write the **Message**, or choose an **Attachment** type and upload the file (or both).
4. Choose the **Audience**.
5. Set **Schedule For** to now or a later time.
6. Click **Save**.

## How to cancel a scheduled broadcast

Click **Delete** on the broadcast's row and confirm. Only broadcasts that have not been sent can be
deleted; sent broadcasts have no **Delete** action.

## Common questions about broadcasts

### How do I send a message to one building only?

Choose **Specific Users and Groups** as the **Audience** and select a group containing that building's
tenants.

### Can I edit a broadcast after saving it?

No. Broadcasts have no edit action. Delete a scheduled broadcast and create a new one instead.

### Why can't I delete a broadcast?

It has already been sent (**Delivered**).

## Related pages

* [Community](/community/overview): the other Community screens.