Summary
The Access Logs screen in the RAY admin portal is the history of access events. The Visitor Log tab records each time a visitor was checked in, checked out or denied, usually by a security guard in Security → Visit Security. The Area Log tab records check-ins and check-outs in the areas defined under Access → Areas, for visitors and residents. Access Logs is read-only.Where to find the Access Logs screen
- Menu: Access → Access Logs (Arabic: الوصول ← سجلات الوصول)
- Tabs: Visitor Log (سجل الزوار) and Area Log (سجل المنطقة).
Who can access the Access Logs screen
Users with an Admin or Operator role that includes the visitor management feature.Visitor Log columns
The Visitor Log can be filtered by Host.
Area Log columns
The Area Log can be filtered by Resident.
Common questions about Access Logs
Where do I see why a visitor was denied at the gate?
Open Access → Access Logs, Visitor Log tab. Find the entry with Log Type Denied and click View in the Denial Reason column.How do I see everything that happened on one visit?
In the Visitor Log, click the Visit ID to open the visit, or filter by the visit’s Host. The visit’s detail page shows each visitor’s Last Access Action.Can I edit or delete an access log entry?
No. Access Logs is a read-only history.Related pages
- Visit Security: where guards check visitors in, check them out or deny them.
- Visit details: the visit a log entry belongs to.
- Areas: the areas shown in the Area Log.
- Visit Records: the Overstaying Visitors and Today’s Visitors counts.