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Summary

The RAY admin portal’s side menu is split into groups: Properties, Bookings, Community, Directory, Administration, Access, Notices, Payments, Documents, Security and Delivery. Some organizations also have a Services menu, a Lists menu, one menu per shop, and an Analytics and Insights menu. A user only sees the screens that their roles allow, and a menu group with no visible screens is hidden completely. Each table below lists a menu group’s screens, their Arabic labels, and the role needed to see them. “Admin”, “Operator” and “Security” are the three role types. A feature is a product module ticked in the role’s Features tab. The feature names in this documentation describe what the feature covers; the exact name shown in the Features tab depends on the organization’s setup. See Roles and permissions.

Properties menu (العقارات)

Bookings menu (الحجوزات)

Community menu (المجتمع)

Directory menu (الدليل)

Administration menu (إدارة)

Access menu (الوصول)

Notices menu (الإخطارات)

Payments menu (الدفعات)

Documents menu (المستندات)

Security menu (الأمن)

Delivery menu (توصيل)

These menus appear only in some portals, and their entries are named after the organization’s own forms, lists, shops and reports.

Home page of the RAY admin portal

Home (الصفحة الرئيسية) is shown to users with an Admin role that has at least one feature, either for all locations or for the location selected in the portal header.

Common questions about the portal menu

Why is a menu or screen missing from my portal?

A screen is missing when none of your roles has the required role type and feature for the location selected in the portal header. Use the tables on this page to find which role type and feature the screen needs, then ask an administrator with Administration → Roles & Permissions to grant it. If you manage several locations, switch the location in the header, because roles can be limited to one location.

What does “Looks like you don’t have any features enabled yet” mean?

The message “Looks like you don’t have any features enabled yet. Reach out to your administrator to get started.” appears when your account signs in to the portal but has no Admin, Operator or Security role. An administrator must assign you a portal role.

What does “Forbidden” mean in the portal?

The Forbidden page (“You don’t have permission to access this page…”) appears when you open a link to a screen that is not in your menu, for example from a bookmark or a link someone shared. It also appears when the selected location is one you no longer have a role for; select another location in the portal header.