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Summary

The Features & Audiences screen in the RAY admin portal lists the RAY features (modules) available to the organization, such as bookings, visitor management or service forms. For each feature an admin can see whether it is activated, switch it on or off where allowed, and set its Audience: who the feature is offered to. Some features can also be renamed.

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Where to find the Features & Audiences screen

  • Menu: Administration → Features & Audiences (Arabic: إدارة ← الميزات والجماهير)

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Who can access the Features & Audiences screen

The Features & Audiences menu entry is shown only to users with an Admin role that includes the administration feature.

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Features list columns

Features are sorted by name. The list has no pagination.

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Features that cannot be changed

Some features can be activated, deactivated and edited on the Features & Audiences screen. Others only show their Status: the status has no Activate or Deactivate menu and the row has no Edit action. Those features cannot be changed on this screen.

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Feature audience options

The Audience of a feature decides who is offered the feature. Groups are managed under Directory → Groups.

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How to activate or deactivate a feature

  1. Open Administration → Features & Audiences.
  2. In the feature’s Status column, click the status and choose Activate or Deactivate.
  3. Confirm “Are you sure you want to activate this feature?” or “Are you sure you want to deactivate this feature?”.
The portal then shows “Your changes will apply after this reload” and reloads itself after a few seconds. Only features whose status opens a menu can be activated or deactivated.

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How to change who can see a feature

  1. Open Administration → Features & Audiences.
  2. Click Edit on the feature’s row. The dialog is titled “Edit” followed by the feature name.
  3. Under Audience, choose Tenants, Specific Tenants and Groups or Admins Only.
  4. For Specific Tenants and Groups, choose the tenants and/or groups.
  5. Click Save. Save stays disabled until something has changed.

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How to rename a feature

Only some features can be renamed. For those, the edit dialog shows a Name field; for the others it shows only Audience.
  1. Open Administration → Features & Audiences.
  2. Click Edit on the feature’s row.
  3. Change Name. A name can be set per portal language; the English name is required.
  4. Click Save.
The custom name is used on this screen and in the Features tab of roles in Roles & Permissions.

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Common questions about Features & Audiences

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How do I hide a feature from tenants without switching it off?

Edit the feature and set its Audience to Admins Only. The feature stays Activated.

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How do I make a feature available to only one building or company?

Edit the feature, choose Specific Tenants and Groups, and select a group that contains those tenants. Create the group first under Directory → Groups if it does not exist.

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Why is there no Edit button or status menu for a feature?

That feature cannot be changed on the Features & Audiences screen. Contact RAY support to change it.

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Does activating a feature give staff access to its screens?

Not by itself. A staff member sees a feature’s portal screens only when one of their roles includes the feature in its Features tab; see Roles & Permissions.