Skip to main content

​
Summary

The Organization Settings screen in the RAY admin portal shows the organization’s basic details. An admin can change two images: the Portal Image and the Mobile App Image. The Organization Name, Currency and Time Zone are shown but cannot be edited on this screen.

​
Where to find the Organization Settings screen

  • Menu: Administration → Organization Settings (Arabic: إدارة ← إعدادات المؤسسة)

​
Who can access the Organization Settings screen

The Organization Settings menu entry is shown only to users with an Admin role that includes the administration feature.

​
Organization Settings fields

​
How to change the portal or mobile app image

  1. Open Administration → Organization Settings.
  2. Under Portal Image or Mobile App Image, upload a JPG, JPEG or PNG file.
  3. Click Save. Save stays disabled until an image has changed.
Images cannot be removed, only replaced.

​
Common questions about Organization Settings

​
How do I change the organization name, currency or time zone?

The Organization Name, Currency and Time Zone cannot be changed in the RAY admin portal. Contact RAY support to change them.

​
Why are dates in the portal shown in a different time zone from mine?

The portal shows dates and times in the organization’s Time Zone, which is shown on the Organization Settings screen, not in the time zone of your computer.