Summary
The Broadcasts screen in the RAY admin portal sends one message to many users at once, for example a water cut notice or a reminder. A broadcast has a message and/or an attachment (image, video or file), an audience, and a time to send it. The list shows past and scheduled broadcasts.Where to find Broadcasts
- Menu: Community → Broadcasts (Arabic: المجتمع ← الرسائل)
Who can access Broadcasts
Broadcasts is shown only to users with an Admin role that includes the broadcasts feature.Broadcasts list columns
Broadcast fields
How to send a broadcast
- Open Community → Broadcasts.
- Click Add.
- Write the Message, or choose an Attachment type and upload the file (or both).
- Choose the Audience.
- Set Schedule For to now or a later time.
- Click Save.
How to cancel a scheduled broadcast
Click Delete on the broadcast’s row and confirm. Only broadcasts that have not been sent can be deleted; sent broadcasts have no Delete action.Common questions about broadcasts
How do I send a message to one building only?
Choose Specific Users and Groups as the Audience and select a group containing that building’s tenants.Can I edit a broadcast after saving it?
No. Broadcasts have no edit action. Delete a scheduled broadcast and create a new one instead.Why can’t I delete a broadcast?
It has already been sent (Delivered).Related pages
- Community: the other Community screens.