Summary
The booking detail page in the RAY admin portal shows everything about one booking: the space and times, who it is for, how it is paid, and the conversation with the person who booked. It is opened by clicking a booking in Bookings → Booking Records. See Booking Records.Where to find a booking’s detail page
- Menu: Bookings → Booking Records, then click the booking in the All Bookings tab.
- The page title is “Booking #” followed by the booking number, with the booking’s status beside it.
Booking detail actions
At the top of the page: Mark As Paid, Confirm and Cancel, when available for the booking. They work as in the list; see Booking actions in Booking Records.Booking Information section
Assignment Information section
Shows Booked by (the person the booking is for), and, when the booking has a form, the Unit and User Address from the form.Payment Information section
Shows the Total, Payment Method, Payment Status and Invoices of the booking, when they apply.Booking detail tabs
Booking threads
The Threads tab lists message threads about the booking. Threads become read-only when the booking is canceled or has ended. Staff can start a new thread only when the space allows it: the space’s Booking Controls tab has Allow admins to start threads. See Spaces.Common questions about booking details
How do I message the person who booked?
Open the booking and use the Threads tab. If you cannot start a thread, tick Allow admins to start threads in the space’s Booking Controls tab.Why can’t I reply in a booking thread?
The booking is canceled or has already ended, so its threads are read-only.Where do I see the answers to the booking form?
In the booking’s Form tab. It appears when the space has a booking form and your role includes the booking forms feature.Related pages
- Booking Records: the list of bookings and the booking actions.
- Spaces: booking controls, threads and booking forms of a space.
- Booking Forms Setup: the forms attached to spaces.