Summary
The Profile Customization screen in the RAY admin portal defines the organization’s custom profile fields: extra information on each user’s profile, such as an employee number, a nationality or an ID document. An admin adds fields, chooses each field’s type, orders them, marks them required or admin-only, and gives each field a label in every language the organization uses. All changes are saved together with one Save button.Where to find the Profile Customization screen
- Menu: Administration → Profile Customization (Arabic: إدارة ← تخصيص الملف الشخصي)
Who can access the Profile Customization screen
The Profile Customization menu entry is shown only to users with an Admin role that includes the administration feature.Profile field settings
Each profile field is a card on the Profile Customization screen with these settings:
Required and Filled By Admin Only are not shown for Title and Description fields.
Profile field types
The field type dropdown includes the following types:How to add a profile field
- Open Administration → Profile Customization.
- Click Add. A new field card is added.
- Choose the field type.
- Enter the Entry Name in each language, and the Placeholder if shown.
- Set Required or Filled By Admin Only if needed, and the type’s extra settings.
- Click Save.
How to reorder profile fields
Drag a field card by its handle to a new position, then click Save.How to delete a profile field
Click the delete (bin) button on the field card, then click Save. The field is only removed when Save is clicked. To stop using a field without deleting it, untick Active and save.Saving profile fields
All changes on the Profile Customization screen, including new fields, edits, reordering and deletions, are saved together by the Save button at the top. Save stays disabled until something has changed and while any field is incomplete, for example a missing label.Common questions about profile fields
How do I make a field mandatory for tenants?
Tick Required on the field and click Save. A field cannot be both Required and Filled By Admin Only.How do I store information that tenants should not edit?
Tick Filled By Admin Only on the field and click Save. Only staff can fill that field.How do I add a dropdown with several options?
Add a field, choose the Multiple selection type, and enter at least two Choices. Tick Allow Multiple to let users pick more than one.Why is the Save button disabled?
Save is disabled when nothing has changed or when a field is missing required information, such as its Entry Name or, for Short Text, Long Text and Number fields, its Placeholder in the current portal language.Related pages
- Organization Settings: the organization’s name, images, currency and time zone.
- Roles & Permissions: who can open Profile Customization.