Summary
Every space in the RAY admin portal is booked under a booking policy (the rules: how long, how far ahead, cancellation, approval, limits) and a pricing scheme (the price and how it is paid). A space can offer several booking policies, each with one or more pricing schemes. Both are managed in Bookings → Booking Setup and linked to spaces in Spaces.Where to find booking policies and pricing schemes
- Menu: Bookings → Booking Setup (Arabic: الحجوزات ← إعداد الحجز), tabs Booking Policies (سياسات الحجز) and Pricing Schemes (نظم التسعير).
- Both can also be created from a space’s dialog with Create New.
Who can access booking policies and pricing schemes
Booking Setup is shown only to users with an Admin role that includes the bookings feature.Booking Policies list columns
ID, Name, Type, Minimum duration, Max duration, Cancellation before, Concurrent Booking Limit, and Edit.Booking policy fields
How to create a booking policy
- Open Bookings → Booking Setup, tab Booking Policies.
- Click Add.
- Enter the Name, choose the Type and the Slot Duration, and set the minimum and maximum number of slots.
- Set the Cancellation Type and Cancellation Notice Period, the Auto Cancellation Before, and any optional limits.
- Tick Requires Admin Approval if bookings must be approved.
- Click Save.
Pricing Schemes list columns
Name, Mode (Paid or Free), Method (the accepted payment methods), Type, and Edit.Pricing scheme fields
The portal introduces the form with “Specify if you’re pricing per hour or per day and what type of payment you accept”.How to create a pricing scheme
- Open Bookings → Booking Setup, tab Pricing Schemes.
- Click Add.
- Enter the Name and choose the Type.
- Choose Paid or Free. For Paid, tick the Payment Methods and enter the Price Amount and Currency, and the Price in Credits for subscriptions.
- Click Save.
Common questions about booking policies and pricing
How do I make bookings of a room need approval?
Tick Requires Admin Approval on the booking policy used by the room. New bookings then show as Pending until an admin clicks Confirm in Booking Records.How do I limit bookings to at most 2 hours?
Use an Hourly policy and set Slot Duration and Maximum Number of Slots so that the maximum is 2 hours, for example 60 minutes and 2 slots.How do I stop people booking more than a week ahead?
Tick Maximum Lead Time on the booking policy and set it to 1 week.How do I give a full refund when people cancel at least 24 hours before?
Set the policy’s Cancellation Notice Period to 24 hours.Why can’t I change the type of a pricing scheme?
A pricing scheme’s Type is locked once it is saved. Create a new pricing scheme with the other type.Related pages
- Booking Setup: operating hours, terms and conditions, and booking locations.
- Spaces: linking policies and pricing schemes to a space.
- Booking Records: confirming and canceling bookings.