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Summary

The Pets screen in the RAY admin portal is the register of pets owned by the organization’s users, for example the dogs and cats living in a residential community. Each pet belongs to one user (the Pet Owner) and has a species, breed and color, plus an optional name, gender, date of birth, microchip number, photo and documents. A user’s pets are also listed in the Pets tab of the user’s detail page.

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Where to find the Pets screen

  • Menu: Directory → Pets (Arabic: الدليل ← الحيوانات الأليفة)
  • Clicking a pet opens the pet’s detail page.
  • Export is in the ⋮ (more) menu at the top of the Pets list.

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Who can access the Pets screen

The Pets menu entry is shown only to users with an Admin role that includes the pets feature. See Roles and permissions.

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Pets list columns

The list can be filtered by Pet Owner, Pet Name, Species, Breed, Gender, Color, Date of Birth (a date range) and Microchip Number.

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Pet fields

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How to add a pet

  1. Open Directory → Pets.
  2. Click Add.
  3. Choose the Pet Owner.
  4. Choose the Species and enter the Breed and Color.
  5. Click Save.
The portal opens the new pet’s detail page, where the name, gender, date of birth, microchip number, photo and documents can be added.

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How to edit a pet

  1. Open Directory → Pets and click the pet.
  2. Change the Species, Breed, Color, Gender, Pet Name, Date of Birth or Microchip Number directly on the pet detail page, or add, replace or remove the photo.
  3. Save the change.

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Pet detail page

The pet detail page is titled with the species and owner, for example “Dog - Omar Haddad”. It shows the pet fields, the photo, Created at and Last Modified at, and a Documents tab.

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How to add documents to a pet

  1. Open the pet from Directory → Pets.
  2. In the Documents tab, upload one or more files.
Accepted files are images (JPG, JPEG, PNG, GIF, WEBP), PDF, video (MP4, MOV, WEBM, M4V, 3GP), audio (MP3, WAV, OGG, M4A), Word, Excel, PowerPoint, CSV and TXT. A document can be deleted from the same tab.

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Common questions about Pets

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Why can’t I see the Pets menu?

The Pets menu is hidden when none of your roles is an Admin role with the pets feature. Ask an administrator with access to Administration → Roles & Permissions to add that feature to your role.

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How do I find all pets of one resident?

Filter the Pets list by Pet Owner, or open the user under Directory → Users and open the Pets tab.

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Where do I record a pet’s vaccination certificate?

Upload it in the Documents tab of the pet’s detail page.

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Can I change the owner of a pet?

No. The Pet Owner is read-only after the pet is added. Add the pet again for the new owner.

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Why does a pet show “Deleted User” as the owner?

The owner’s user account was deleted. The pet stays in the list.